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2025 Saffie

Privacy Policy

Last Updated: March 25, 2025

Introduction

This privacy policy explains how DSI Work Solutions ("Saffie," "we," or "us") collects, uses, and protects your information when you use our website saffie.app and services (collectively, the "Platform"). Saffie is a Software-as-a-Service (SaaS) platform designed to standardize job function descriptions, focusing on physical demands assessment for employers and providers. This policy applies to all users of the Platform and should be read in conjunction with our Terms of Service ("Terms"), which provide additional details about how we handle your data and content.

Data Collection and Use

Information We Collect

We collect the following types of information to operate the Platform and provide our services:

Account Information

  • Email address
  • First and last name
  • Payment information for paid plans (e.g., Pro or Enterprise tiers)
  • Account preferences and settings
  • Profile details such as phone number, job title, and avatar (optional; may be synced from Google for OAuth users)
  • Subscription type and status (e.g., personal, company-paid, enterprise)

For more details on account management responsibilities, see the "User Registration & Account Setup" section of our Terms.

Job-Related Data

  • Job titles, descriptions, function demands, and function descriptions entered into the Platform
  • Jobsite information (e.g., location, contact details)
  • Company details (e.g., name, address, user roles)
  • Other data you input to create, edit, or manage job function descriptions

Service Usage Data

  • Interactions with the Platform (e.g., feature usage, navigation patterns)
  • Error logs and debugging information
  • Trash can activity (e.g., deletion and restoration of items)

Automatically Collected Information

  • IP addresses
  • Browser type and version
  • Device information (e.g., operating system, device type)
  • Access times and dates
  • Pages visited

Analytics and Tracking

We may use analytics tools (e.g., Google Analytics) to understand Platform usage and improve our services. These tools may collect anonymized data about your interactions. You can opt out of certain tracking via your browser settings or tool-specific opt-out options (e.g., Google Analytics Opt-out Browser Add-on).

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze Platform usage
  • Enhance security

You can manage cookie preferences through your browser settings.

How We Use Your Information

We use this information to:

  • Provide and Improve Services: Enable the creation and management of job function descriptions, enhance Platform functionality, and improve service quality.
  • Support and Operations: Offer customer support, process payments, send service updates, and manage subscriptions.
  • Security and Maintenance: Protect the Platform, analyze usage patterns, debug issues, and prevent abuse or fraud.
  • Compliance: Ensure adherence to legal and regulatory requirements (e.g., ADA compliance, workplace safety standards).

For specifics on data usage rights, see the "User Workflow" and "Subscription Management" sections of our Terms.

Data Sharing and Processing

Third-Party Service Providers

We share data with trusted third-party providers to support Platform operations, including:

  • Hosting and storage providers
  • Payment processors
  • Analytics services
  • Customer support tools

These providers are contractually obligated to protect your data and use it solely for the purposes we specify.

Enterprise Plan Users

Enterprise plan users benefit from additional data protection measures, such as custom data handling agreements and restrictions on data sharing. See the "Subscription Management" section of our Terms for details.

Other Sharing

  • Within Your Company: Job-related data is accessible to authorized users within your company based on roles and permissions set by administrators.
  • Legal Obligations: We may share data if required by law or to protect our rights, safety, or property.

Your Rights

You have the following rights regarding your personal data:

  • Access: View the data we hold about you.
  • Correction: Request updates to inaccurate data.
  • Deletion: Request removal of your data (subject to legal retention requirements).
  • Export: Obtain a copy of your data in a portable format.
  • Opt-Out: Opt out of non-essential data processing (e.g., analytics).
  • Withdraw Consent: Revoke consent where applicable.

To exercise these rights, contact us at help@saffie.app. Note that deletion requests may not apply to data retained in the trash can for one year or as required by law.

Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (e.g., HTTPS)
  • Secure data storage
  • Access controls based on user roles and permissions
  • Regular security audits
  • Rate limiting to prevent abuse
  • Employee training on data protection

For more on our security practices, see the "System Architecture" section of our Terms.

Service Improvements and Data Usage

We may use aggregated and anonymized data to analyze usage patterns and enhance the Platform. We do not use your personal or job-related data to train AI models unless explicitly authorized under an Enterprise agreement.

Data Protection and Security

Our data protection practices align with applicable laws (e.g., GDPR, CCPA) and industry standards. We retain data only as long as necessary to provide services or meet legal obligations. Deleted items are kept in the trash can for one year before permanent deletion by System Admins unless legal requirements mandate longer retention.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have specific rights under GDPR, including access, correction, deletion, and data portability.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have rights including knowing what personal data we collect, deleting your data, and opting out of the sale of your data (Saffie does not sell personal data).

HIPAA Compliance

Saffie is not intended for storing Protected Health Information (PHI) as defined by HIPAA. While we implement strong security, users should not enter PHI into the Platform unless they have executed a Business Associate Agreement (BAA) with DSI Work Solutions.

Children's Privacy

Saffie is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the Platform. Your continued use of Saffie after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this policy or your data, please contact us at:

DSI Work Solutions
Email: help@saffie.app